Customer Service

At FriskyCity our exceptional customer service has propelled us to a much higher standing in relation to our competitors. This was achieved by adhering to the simple philosophy: "your happiness is important to us". We are committed to providing you with excellent, fast service each and every time you shop with us.

We have listed some topics to help answer possible questions that you may have. If you need further assistance, please Contact Us by phone, fax, email, or by simply using the form below.

Click on one of the Topics below:

Create an Account Forgot your Password Shipping Information

Privacy Notice Store Policies FAQ

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Order Status

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To obtain the status of an order, enter your e-mail address and confirmation number then click View Details.

E-mail Address:  

Confirmation Number:  

Note: The E-mail address you enter must match the E-mail address you provided when the order was created.

Contact Us

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If you have a question or need further assistance, before or after your purchase, you can use the form below or phone us by calling Toll Free 1-877-3-FRISKY Monday - Friday during the hours of 9:00am - 5:00pm Eastern Time. We strive to get responses back to you within 1-4 hours. If you need a quicker response, feel free to call us toll-free at 1-877-337-4759.

Contact Form

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* Your Name:
* Email Address:
Phone:
Order Number:
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* How can we help you?	-Select-General InquiryProduct QuestionPlacing an OrderCustomer ServiceGeneral CommentOther
* Questions/Comments: