Frisky City Love Shop offers the following Returns Policy:

 There is a 10 day return policy on all items, with the following conditions: Merchandise must be factory sealed to receive a refund. Opened items cannot be returned unless defective. No returns on personal use products including all novelties unless defective. Defective items will be replaced with the SAME item only. Shipping charges are not refundable. We do not pay for postage on returns.

RETURN PROCEDURE:

The following procedures must be followed or the return will be refused. Include the original printed email or online invoice. To obtain a refund for a non-defective product, you must return the product factory sealed. You must obtain a "RETURN MERCHANDISE AUTHORIZATION (RMA)" Number From friskycity.com before returning a product. We will not accept any returns without an RMA. The RMA number must be written on your return Package. Any products returned without an RMA# will be refused. Friskycity.com IS NOT RESPONSIBLE FOR ANY PRODUCT NOT RETURNED IN THE MANNER STATED ABOVE

Ship to:

Unbeatable Values Returns Department

P.O. Box 372717

Satellite Beach, Fl 32937

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